Maria Luisa Kathirene C.

E-commerce Store Manager and Customer Support Specialist

Customer satisfaction comes first! 👍 An accountant with over a decade of experience in customer support and E-commerce store management. Let me show you what I can do! I'd be happy and honoured to work with you! Below are the services I currently offer (but talk to me because I’m learning more every day!): 📍 Customer Support (Phone, Email, Chat and Social Media) 📍 Graphic Design (logo, digital ads and banner creation) 📍 Bookkeeping, Bank Reconciliation, and Invoice Management 📍 Social Media Management 📍 E-commerce Store Management 📍 Social Media Page Moderation 📍 Admin Support 📍 Chargeback and Disputes 📍 CRM Data Entry and Maintenance 📍 Microsoft and Google Suite 📍 Project Management Software/Apps I have used: Customer Support 📌 Zendesk 📌 Freshdesk 📌 Gorgias 📌 LiveChat 📌 Font 📌 Intercom 📌 Slack 📌 Webmail 📌 HelpScout 📌 Intermedia Unite 📌 RingCentral 📌 Dialpad Marketplaces/eCommerce Platforms 📌 Shopify 📌 Amazon 📌 Walmart 📌 eBay 📌 Shift4Shop 📌 MyBizowie 📌 BigCommerce Website/Blog 📌 Wordpress Inventory 📌 DEAR Systems 📌 TradeGecko Design/Training 📌 Trainual 📌 PandaDoc 📌 Adobe Spark 📌 Canva Financial 📌 Mandrill 📌 Stripe 📌 Quickbooks 📌 Xero 📌 NoFraud Project Management/HR 📌 Accelo 📌 Airtable 📌 Trello 📌 Asana 📌 Monday 📌 Notion 📌 Todoist 📌 ZipRecruiter Scheduling 📌 SkedSocial 📌 HootSuite 📌 Buffer CRM/Tracking 📌Salesforce 📌 Zendesk 📌 HasOffers