Maria Christal P.

Working as a Fraud Recovery Analyst for 9 years with one of the Top banks in America. Find out what happened to the account, how it happened, who is the perpetrator and come up with the best possible solution that will be a win-win for the customer, the bank and the merchant. Worked for over a year in the Card Collections, basically offers payment solutions that helps customer get back on track. A year before moving to the world of Banking and Finance I worked as a Customer Service Representative for Hotel Reservations by phone. Answer customer inquiries and get them the best possible accomodation. Also had knowledge in sales as I worked as an Inbound Sales Representative with an American Telephone company. I studied in college BS Psychology and BS Tourism. Where I basically learned how to socialize with people from other countries. Went to a Catholic school from my primary, elementary and secondary years. Comprehensive knowledge of basic computer and strong oral communication in English.