Joyce S.

Project Manager | Trust and Safety Specialist

Versatile professional with a diverse skill set spanning fraud prevention, project management, customer service, content moderation, and executive assistance, backed by over 7 years of hands-on experience in dynamic corporate environments. A strategic thinker adept at developing and implementing fraud prevention strategies to safeguard organizational assets and mitigate risks effectively. Proven track record in leading cross-functional teams, managing complex projects from inception to delivery, and ensuring adherence to timelines and budgets. Skilled in content moderation techniques, ensuring compliance with policies and regulations while maintaining a positive user experience. Additionally, experienced in providing high-level executive support, including calendar management, travel coordination, and confidential correspondence handling. Known for my meticulous attention to detail, strong organizational skills, and ability to thrive under pressure. Passionate about leveraging my diverse expertise to drive operational excellence and contribute to the success of the organization. • Content Moderator (Whisper) Mobile Application from 2013 to 2015 • Fraud Analyst at JP Morgan Chase Bank from 2016 to 2018 • Customer Service Associate in Amazon.com • Investigations and Safety Specialist • Trust and Safety Specialist • Executive Assistant • Project Manager