She Ann L.

Experienced professional adept at managing diverse roles, demonstrating adaptability across various domains. With over four years in virtual/executive assistance, four years in customer service, and nearly two years in research, I showcase my commitment to continuous growth. Began as a customer service representative in telecommunications, excelling in pre/post-purchase support for retention. Transitioned to hospitality as a front desk receptionist, honing skills in guest services, complaint resolution, and sales tracking. Adapted seamlessly to remote work during the pandemic. Specialized in real estate as a virtual assistant, focusing on lead generation, cold calling, and transaction coordinator tasks. Excelled in research, revenue tracking, and administrative tasks as an executive and virtual assistant. Contributed to a casino travel agency, handling onboarding, bookings, and top-tier customer support. Enhanced data-gathering skills and social media analysis as a research scraping agent. Technologically proficient, I navigate MS Office, Google Suite, CRMs, and specialized software. Driven by a commitment to excellence and a passion for new challenges, I'm eager to contribute to your organization's success. Let's embark on this journey together! Outside of work, I find joy in hiking, immersing myself in nature's beauty, and challenging myself physically. I also enjoy getting lost in captivating books, as well as indulging in the immersive storytelling of movies and Japanese anime.