Terrence V.

Senior Technical Trainer/Support

With more than 10 years of experience in the customer service industry, I can ensure great quality and expertise that I can bring to the table. I was able to work my way up the ladder and become a Senior Technical Trainer majority of those years. I specialize in training new hire employees for technical account, with intensive background for home networking. I also train for 3rd party support such as, IP camera, Network Storage and even Computer Software (installation/troubleshooting). This is for Voice, Email and Live Chat support platforms. I have made the transition to becoming a free lancer around two years ago and never looked back. I am very flexible with my working hours. I also value great working relationship with my client and hoping for long term projects. I am hoping to hear from you soon.