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Rosmelys V.

Rosmelys V.

Customer Service in Spanish/Virtual Assistant in Spanish/Admin Support

Hi! Thanks for viewing my profile. My name is Rosme and I have a degree in Electrical Engineering. I am a multidisciplinary professional with over 10 years of combined experience in administrative support, background verification, customer service, virtual assistance, and engineering. I have worked remotely and internationally with companies across Europe, the United States, and Latin America, standing out for my strong organization, attention to detail, and adherence to quality and confidentiality standards. In my most recent roles as an Administrative Support Specialist and Verification Specialist, I have provided key operational support through database management, coordination with institutions, and execution of employment and education verifications, ensuring reliable screening processes aligned with privacy and compliance requirements. My background also includes solid experience in customer service, sales, CRM, telemarketing, and executive assistance, along with a technical foundation as a manufacturing engineer and former university professor in electrical engineering. I am adaptable, reliable, and results-oriented, with proven effectiveness in remote and multicultural environments. I know how to use Slack, Toky, Tawk.to, 3CX and CouldTalk. Please don't hesitate to contact me if you need any additional information. Best, Rosme.

🇲🇽Queretaro, Mexico$10/hr100% JSS5.00 (6)Since Dec 2016

Earnings and projects

MRR
$620

Last 6 months ÷ 6

World#68,920 / 412k
🇲🇽Country#806 / 3,563
Revenue, last 30 days
$0

Last 6 months: $3.7k

Total earnings
$25k

Billed in all: $25k

World#124,119 / 412k
🇲🇽Country#1,184 / 3,563
Per project
$3.6k

$1.9k in the last 6 months

World#47,985 / 412k
🇲🇽Country#562 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇲🇽Country#600 / 3,563
Projects in all
7
0% fixed100% hourly
World#236,190 / 412k
🇲🇽Country#1,393 / 3,563

Earnings, last 30 days

$25.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24.5k$25.0k$25.5k$26.0kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Castilian Spanish

Ranked by MRR among everyone on Upwork with the skill.

  1. #173Castilian Spanish1,275 freelancers · 🇲🇽 #10Top 14%
  2. #1,101Customer Relationship Management5,121 freelancers · 🇲🇽 #4Top 21%
  3. #1,400Online Research8,217 freelancers · 🇲🇽 #9Top 17%
  4. #1,513Phone Support5,089 freelancers · 🇲🇽 #20Top 30%
  5. #2,838Microsoft Office15,119 freelancers · 🇲🇽 #30Top 19%
  6. #3,184Online Chat Support11,527 freelancers · 🇲🇽 #31Top 28%
  7. #3,351Email Communication14,123 freelancers · 🇲🇽 #32Top 24%
  8. #4,069Email Support14,954 freelancers · 🇲🇽 #37Top 27%