Rosmelys V.

Customer Service in Spanish/Virtual Assistant in Spanish/Admin Support

Hi! Thanks for viewing my profile. My name is Rosme and I have a degree in Electrical Engineering. I am a multidisciplinary professional with over 10 years of combined experience in administrative support, background verification, customer service, virtual assistance, and engineering. I have worked remotely and internationally with companies across Europe, the United States, and Latin America, standing out for my strong organization, attention to detail, and adherence to quality and confidentiality standards. In my most recent roles as an Administrative Support Specialist and Verification Specialist, I have provided key operational support through database management, coordination with institutions, and execution of employment and education verifications, ensuring reliable screening processes aligned with privacy and compliance requirements. My background also includes solid experience in customer service, sales, CRM, telemarketing, and executive assistance, along with a technical foundation as a manufacturing engineer and former university professor in electrical engineering. I am adaptable, reliable, and results-oriented, with proven effectiveness in remote and multicultural environments. I know how to use Slack, Toky, Tawk.to, 3CX and CouldTalk. Please don't hesitate to contact me if you need any additional information. Best, Rosme.