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Khreen I.
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Khreen I.

Customer Support for Ecommerce/ Customer Service Representative

With over 12 years in Business Process Outsourcing, including 6 years in E-commerce support and Virtual Assistance, I offer a proven track record of success. Recognized for exceptional customer service, I excel in adapting to individuals' needs, fostering positive interactions. I approach tasks with determination, ensuring exceptional results in complex challenges. Adaptable and versatile, I thrive in fast-paced environments, making well-informed decisions. Ready to contribute my extensive experience, dedication, and passion for outstanding service to any organization.

🇵🇭Bacolod City, Philippines$20/hr100% JSS4.03 (13)Since Dec 2016

Earnings and projects

MRR
$3.5k

Last 6 months ÷ 6

World#10,116 / 412k
🇵🇭Country#544 / 56.3k
Revenue, last 30 days
$2.7k

Last 6 months: $21k

World#14,793 / 412k
🇵🇭Country#1,290 / 56.3k
Total earnings
$140k

Billed in all: $148k

World#25,858 / 412k
🇵🇭Country#2,786 / 56.3k
Per project
$6.4k

$3.5k in the last 6 months

World#27,138 / 412k
🇵🇭Country#6,475 / 56.3k
Projects, last 6 months
6
0% fixed100% hourly
World#34,405 / 412k
🇵🇭Country#2,063 / 56.3k
Projects in all
22

Across 29 contracts

14% fixed86% hourly
World#124,452 / 412k
🇵🇭Country#9,519 / 56.3k

Earnings, last 30 days

$148k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$144k$146k$148kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 15

Rarest: top 1% in Customer Analysis, of 196. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Product Installation Support29 freelancers · 🇵🇭 #1Top 3%
  2. 2Customer Analysis196 freelancers · 🇵🇭 #1Top 1%
  3. 3Product Support215 freelancers · 🇵🇭 #2Top 1%
  4. #27Computer Skills2,550 freelancers · 🇵🇭 #5Top 1%
  5. #27Ecommerce Support1,624 freelancers · 🇵🇭 #16Top 2%
  6. #71Customer Experience2,788 freelancers · 🇵🇭 #17Top 3%
  7. #71Customer Retention2,511 freelancers · 🇵🇭 #13Top 3%
  8. #72Customer Satisfaction3,986 freelancers · 🇵🇭 #31Top 2%