Phuong N.

QA Manager | QA Team Lead | Manual & Automation Testing Expert

With 14+ years of experience in Software Quality Assurance, I help businesses deliver stable, user-friendly, and high-performing Web, Mobile (iOS/Android), Desktop, and AI-driven applications. I have worked as a QA Manager, QA Team Lead, and Senior QA Engineer, handling projects from requirement analysis to production release. My focus is not only finding bugs, but improving overall product quality and user experience. What I Offer: ✅ Comprehensive QA Services: -Test Planning & Strategy -Test Case Design & Execution -User Acceptance Testing (UAT) -Regression, Functional, Usability, and Cross-Platform Testing -Defect Reporting & Management ✅ Specialized Testing Techniques: -Manual Testing (Black Box, Ad-Hoc, Compatibility) -Automated Testing using tools like Selenium, Appium -Mobile Testing (Android, iOS) ✅ Industries I've Worked With: -SaaS, CRM, ERP -E-Commerce & Retail (Shopify, WooCommerce, Magento) -FinTech & EdTech -Healthcare, AI, Blockchain -Travel & Domain Management Tools ✅ Tools & Platforms Proficiency: -Bug Tracking Tools: Jira, Trello, Bugzilla, ClickUp, Asana, Notion, Monday -Testing Tools: Selenium, Appium, Postman (API Testing), TestNG -Project Management: Google Docs, Sheets, Basecamp, GitHub I am Top Rated Plus. I have maintained 100% customer satisfaction and repeat business by genuinely caring about my client's product, budget, and communication needs. I am passionate about Mobile/Web application testing, and that always comes across in the quality of my work I would be excited to participate in your work and make contribute to your success. Looking forward to working with you Thanks