Ana P.

I’m a Project Manager and Digital Operations Specialist with 10+ years of experience helping businesses streamline operations, improve customer experience, and scale their digital processes. I’ve worked with startups and growing companies managing projects across marketing, CRM systems, customer service, and e-commerce operations. My focus is always on improving workflows, increasing efficiency, and ensuring projects move from idea to execution smoothly. I’m comfortable leading remote teams, coordinating stakeholders, and managing complex digital projects—from CRM integrations and marketing campaigns to customer service systems and operational optimization. Areas I commonly help with: • Project Management (Agile / workflow optimization) • CRM management (HubSpot, Salesforce, custom systems) • Customer Service operations & support management • E-commerce operations and process improvement • Digital marketing coordination (Google Ads, LinkedIn, Meta) • Lead generation systems and automation • Reporting, dashboards, and KPI tracking Clients appreciate my proactive mindset, clear communication, and ability to bring structure and efficiency to fast-moving environments. If you're looking for someone who can organize chaos, improve systems, and keep projects moving forward, I’d love to help.