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Ethel Grace L.
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Ethel Grace L.

SEASONED Process Mapping-Visio Expert | SOPs | Trained QMS Specialist

𝙉𝙚𝙚𝙙 𝙍𝙚𝙨𝙪𝙡𝙩𝙨 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙛𝙤𝙡𝙡𝙤𝙬𝙞𝙣𝙜? 👩‍💻 Diligent QMS Expertise ♾️ Precise Process Maps with Infographics 📄 SOP Mastery, Clear Documentation Discover - HOW and WHY 👇👇👇 As a snapshot of what I offer as a Process Document Expert and QMS Practitioner, I have developed and implemented SOPs across various industries, ensuring compliance with ISO 9001 standards. My 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 includes process mapping, system integration, and continuous improvement. 𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 include developing comprehensive documentation processes, authoring and enhancing SOPs, and mapping out complex workflows to improve operational efficiency and training management. 💫𝘾𝘼𝙉-𝘿𝙊 𝘼𝙩𝙩𝙞𝙩𝙪𝙙𝙚 𝙛𝙤𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 I turn "CANTs" into resounding "CAN's," fueling project success with unwavering positivity. 💎 𝙌𝙈𝙎 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 I'm your go-to person for QMS Development and Implementation: ☆ Process Documentation (Policies, SOPs, WIs, Standards, Manuals) ☆ Document Control and Records Management ☆ Internal Quality Auditing ☆ CAPA Management ☆ Risk Management ☆ Training Management 💎 𝙎𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙈𝙖𝙜𝙞𝙘 I specialized in the following strategic approach: ☆ Stakeholder Management (RACI Matrix and Power-Interest Matrix) ☆ KRAs and KPI Development, and Implementation (Balanced Scorecards, OGSM, OCR Matrix) ☆ VMOKRAPISPATRES Framework ☆ You ever heard of S.T.A.R.? Situation-Task-Action-Result Approach - happy to share! 💎 𝙎𝙠𝙞𝙡𝙡 𝙎𝙥𝙚𝙘𝙩𝙧𝙪𝙢 𝙈𝙖𝙨𝙩𝙚𝙧𝙮 From basic data entry to dashboard, I've got it covered. ☆ Grand Avenue Software for top-notch QMS process ☆ MS Visio for visual mapping of processes, and charts ☆ Gantt Charts and Jira for precision ☆ Google Suite, Microsoft 365 Office Apps, Slack, and MS Teams for seamless collaboration. 💎 𝘾𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝘿𝙚𝙨𝙞𝙜𝙣 𝙈𝙖𝙨𝙩𝙚𝙧𝙮 I breathe life into visuals: ☆ Infographics ☆ Canva ☆ Photoshop ☆ And a dash of sparkle from Capcut! 💫 𝙏𝙤𝙜𝙚𝙩𝙝𝙚𝙧 𝙒𝙚 𝘼𝙨𝙘𝙚𝙣𝙙 Let's skip the formalities; it's about us. I'm all about teamwork, support, and learning—our recipe for success and reaching new heights. In a nutshell, I offer a fusion of expert Quality Management, a knack for process optimization, and creative flair in design. With a 'CAN-DO' spirit, I'm your go-to collaborator for efficient, enjoyable, and successful projects. Let's create together! Sounds enticing, right? Just three easy steps stand between us ✅ Reach out to me via Upwork Message ✅ Hit the Green Schedule Button ✅ Select a convenient 30-minute slot, and I'll promptly confirm our meeting time Let's elevate success!

🇵🇭Baguio City, Philippines$25/hr100% JSS4.79 (16)Since Jan 2017

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#19,051 / 412k
🇵🇭Country#1,857 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $14k

World#17,463 / 412k
🇵🇭Country#1,776 / 56.3k
Total earnings
$145k

Billed in all: $150k

World#24,704 / 412k
🇵🇭Country#2,609 / 56.3k
Per project
$5k

$2.7k in the last 6 months

World#34,839 / 412k
🇵🇭Country#8,223 / 56.3k
Projects, last 6 months
5

Across 6 contracts

17% fixed83% hourly
World#41,746 / 412k
🇵🇭Country#2,712 / 56.3k
Projects in all
29

Across 34 contracts

44% fixed56% hourly
World#100,215 / 412k
🇵🇭Country#7,392 / 56.3k

Earnings, last 30 days

$150k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$146k$148k$150kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

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  5. #15Process Flow Diagram237 freelancers · 🇵🇭 #3Top 6%
  6. #16Document Management System337 freelancers · 🇵🇭 #3Top 5%
  7. #19Microsoft Visio369 freelancers · 🇵🇭 #5Top 5%
  8. #20Document Control252 freelancers · 🇵🇭 #8Top 8%