Rajan M.

As a Top-Rated full-time freelancer on Upwork with over 8+ years of expertise in Software Quality Assurance, I specialize in ensuring your applications are bug-free and deliver exceptional user experiences. With 2000+ hours work on Upwork, I have successfully tested 50+ Android and iOS mobile applications and over 100 web apps, helping clients achieve seamless product launches and exceptional performance. My experience includes collaborating with renowned organizations like UNICEF and leading brands like Samsung, ensuring their software meets the highest quality standards. Key Achievements: 🏆 Top-Rated freelancer with 8+ years of professional QA experience ⭐ 45+ 5-star reviews from satisfied clients 📌 50+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 30+ startup products successfully to the store ⏰ Worked over 1800+ hours on Upwork. Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation