Moises M.
Customer Support Specialist | Technical Support | Sales
Hi, I’m Moises — a Customer Support & Sales Specialist with over 10 years of experience working with US-based clients and international customers. I have handled multiple roles including Technical Support, Billing, Sales, and Customer Success across different industries. My background includes call center and freelance work, managing inbound calls, email support, live chat, and ticketing systems in fast-paced environments. Throughout my career, I’ve worked with clients from various sectors, adapting quickly to different products, processes, and customer needs. I focus on delivering excellent customer experiences by resolving issues efficiently, identifying sales opportunities, and maintaining high customer satisfaction. I am a fast learner, detail-oriented, and comfortable multitasking. I thrive in dynamic environments and consistently aim to exceed performance expectations and KPIs. If you're looking for someone reliable, adaptable, and experienced in customer-facing roles across industries, I’d be a valuable addition to your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.9k
Billed in all: $134,410$134k
$980 in the last 6 months
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 16% in English to Spanish Translation
Ranked by MRR among everyone on Upwork with the skill.
- #113Email Etiquette439 freelancers · 🇲🇽 #2Top 26%🇲🇽#2 of 5
- #404English to Spanish Translation2,468 freelancers · 🇲🇽 #54Top 16%🇲🇽#54 of 279
- #578Product Knowledge2,128 freelancers · 🇲🇽 #13Top 27%🇲🇽#13 of 31
- #582Customer Care2,153 freelancers · 🇲🇽 #12Top 27%🇲🇽#12 of 28
- #1,477Phone Support5,089 freelancers · 🇲🇽 #19Top 29%🇲🇽#19 of 58
- #1,810Zendesk5,908 freelancers · 🇲🇽 #18Top 31%🇲🇽#18 of 40
- #2,058Sales9,827 freelancers · 🇲🇽 #36Top 21%🇲🇽#36 of 168
- #3,243Email Communication14,123 freelancers · 🇲🇽 #30Top 23%🇲🇽#30 of 116