Madisyn B.

Customer Service manager

I was born and raised in the United States, where I developed a strong foundation in English as my native language. My journey took me to Haiti for several years, where I learned Haitian Creole, and now I’m thriving in Mexico, mastering Spanish while teaching English. Language is not just a skill for me; it’s my passion. I firmly believe that effective communication is essential for meaningful human interaction. I have extensive experience in verbal translation and transcription across all three languages, allowing me to facilitate smooth communication. I also bring a robust set of customer service skills. My intuition for understanding customers, combined with my clear communication style—whether over the phone, through email, or via chat—enables me to build strong relationships. My professional background includes working with HearUSA, where I efficiently gathered information and recorded important data. At Wayfair, I successfully conducted customer surveys. I completed a focused project with an e-commerce company, crafting sales emails and building demo websites. Most recently, I supported Amazon sellers by managing emails, responding to buyer inquiries, addressing comments, and processing product replacements and refunds. I am detail-oriented, reliable, and adaptable, and I am fully committed to ensuring every project is executed to perfection. My skills and experiences uniquely position me to tackle any opportunity that comes my way, and I’m excited about the impact I can make!ails, responding to buyer inquiries, addressing comments, and processing product replacements and refunds. I am detail-oriented, reliable, and adaptable, and I am fully committed to ensuring every project is executed to perfection. My skills and experiences uniquely position me to tackle any opportunity that comes my way, and I’m excited about the impact I can make!