Martin James Z.

Technical Support Representative / Customer Support Representative

I've been in the BPO Industry for more than 7 years now. Here is the overview of the job experiences I had: Topdata Global Solutions (1 Year and 3mos) • (CSR, TSR) (Worldwide Support) Concentrix (5 years) • Dell Printer and Computer Support (CSR, TSR, Taking Sup. calls, Handling Executive Escalations, Dispatch Approval) Sutherland( 1 Year and 5 Mos) • Microsoft Store (CSR, TSR, Billing, and Sales) • H&R Block (CSR) (4mos-Seasonal Account) • Amazon Audible (TSR, CSR)