Sanja S.

I help startups and growing companies improve business operations, financial processes, and workflows before inefficiencies turn into costly problems. As a Fractional Business Operations Manager, I step into businesses that need experienced operational support without hiring a full-time senior operations manager. I have recovered $300K for clients through invoice audits and payment reconciliations, managed payroll and billing for international teams of 40+, and coordinated deadline tracking, documentation, and cross-team communication on multi-stakeholder compliance projects (NYC Local Laws 97/88, BERDO, GFA, FlexTech) for a construction firm. I bring 25+ years of experience across business operations and finance, plus a Google Project Management Certificate. I am not a compliance advisor. My role is to build and manage the operational systems behind compliance projects ensuring deadlines are met, documentation is complete, teams stay coordinated, and nothing falls through the cracks. A few things I have done recently: - Provided fractional operations management across multiple departments, standardizing workflows and reducing recurring errors - Recovered over $300,000 for clients by auditing invoices, fixing payment reconciliations, and tracking down the source of ongoing discrepancies - Ran international payroll and billing for a team of 40+, keeping it accurate and on time - Built automated trackers in Google Sheets and Apps Script that cut down manual work and made it easy to see what needed attention - Wrote the SOPs and documentation that made audits painless and kept financial processes consistent - Managed compliance deadlines and reporting (NYC Local Law 88/97, BERDO, GFA/FlexTech) for a construction company, working closely with their engineers and consultants What I help with: - Day-to-day operations management, supervision, and process improvement - Fixing and setting up financial operations from the ground up - Payment audits, reconciliations, and controls - Payroll, billing, and vendor management, including international teams - Compliance tracking and reporting - Building Notion systems for SOPs, project tracking, and cross-team visibility - Automating workflows, dashboards, and reporting so you're not doing it by hand - Coordinating across teams so nothing falls through the cracks Tools I use: Finance: Xero, QuickBooks PM & Automation: Coda, Notion, Google Sheets & Apps Script, Asana, ClickUp, Monday, Trello Sales & Docs: Pipedrive, DocuSign CRM's: Zoho, Pipedrive and many more I do my best work when a business has outgrown the systems that were holding it together. If that sounds like where things are right now, send me a message. I am happy to talk through what's creating the most pressure.