Angelique S.

I have a strong background in customer support for e-commerce websites, helping customers with everything from product inquiries to order processing. My experience includes: - Answering product questions and guiding customers to the right items - Processing orders and ensuring smooth transactions - Handling shipping inquiries and tracking deliveries - Managing returns and processing refunds efficiently Alongside customer support, I also manage social media by: - Responding to ad comments and messages to engage with customers - Scheduling posts to keep content fresh and engaging I love creating a seamless experience for customers, whether they’re shopping online or interacting on social media. With strong communication skills and attention to detail, I ensure every interaction is smooth, helpful, and positive.