Alfred Joseph J.
Sharp Email CSR with Gorgias, Zendesk, Shopify, Amazon SC experience
Hello! I am sure that you're looking for a reliable and efficient freelancer to work with you. My name is AJ and I am going to help you to the best of my abilities! Here are some of the things I can help you with: • Amazon Prime support • Order Tracking and Processing • Answering product inquiries • Making sure of your customer's satisfaction These are the tools that I have knowledge and proficiency in utilizing throughout the years of my experience as a customer service representative: *Shopify Other apps within Shopify that we utilize -Edit order by Cleverific -Loop Returns *Gorgias *ShipStation *Google Docs/Spreadsheets *Slack *Microsoft Excel *Reply Manager *Zendesk *Reamaze
Earnings and projects
Last 6 months ÷ 6
Billed in all: $25,617$26k
Across 6 contracts