Jay Marvin L.

I’m a Virtual Assistant and Customer Support Specialist with 15+ years of professional experience, including 5+ years working remotely with international clients. I help businesses manage customer communication, streamline administrative processes, and maintain organized CRM workflows that support sales and operational efficiency. My background includes customer support, technical troubleshooting, sales support, lead generation, and administrative coordination. I’ve worked with global teams managing high-volume customer inquiries, scheduling consultations, handling CRM pipelines, and maintaining accurate documentation. I’m experienced with tools such as Zendesk, HubSpot, Trello, Calendly, Dialpad, Qwilr, Square, Fireflies.ai, and Google Workspace, allowing me to efficiently support remote teams and maintain organized workflows. I’m known for being reliable, detail-oriented, and proactive, with a strong ability to resolve customer concerns and support business operations. I can help with: Customer Support (Email, Chat, Phone) CRM Management (HubSpot, Zendesk) Email & Inbox Management Calendar & Appointment Scheduling Lead Generation & Sales Support Data Entry & Documentation Technical Support & Troubleshooting If you're looking for a dependable Virtual Assistant who can support customer service, sales operations, and administrative workflows, I’d be happy to help your business grow.