Don L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I'm focusing on high quality customer service solutions for small and big E-Commerces via E-mail-Live chatt and calls if it needs. Having my visions to help other e-Commerces business to grow and create more leads and sales to their store. Have been working, and in general a big interest of the E-Commerces in overall and have started up small business for dropshippers from Shopify platform. Zendesk, Freshdesk, Kundo and Helpscout is some of the CSR tools i daily working from and Tidio and Tawk is the livechatt plug ins i use to daily work with as well. Having also a strong knowledge about WooCommerce as well. FYI, I also perform 100% consulting assignments at the customer's request from my registered company, Nordic Online Outsourcing. I prefer long term cooperation more than a year but also interested in shorter projects. I've been working remotely for more than 3 years and know the responsibility to set up the daily routine to make it as effective as possible to make you to feel i'm a trustable partner to work with. Exp.Sal - 14USD/h Language: - Native Swedish - English well 4/5 - Norwegian well 4/5 - Finnish basic 2/5 Looking forward to hear from you with your proposal. Best regards/ Don Filip Previously Experience: - Online factory customer support Chat and mail support (Adlibris and Vårdväskan) - Lyca mobile Consumer care -Crowdio Live chat agent ( clients: Jaguar.se , cardrop , essential foods , mycruise, ETC. ) - Lyca mobile Consumer care 3o bpo (Philippines,Manila) Team Leader for the social marketing (Influencer marketing dep.) To the client Babyshop.com who is based in Sweden. Outreach by social medias and Emails Teleperformance Group Microsoft Answer Desk (Technical support , IT, Windows, Ms office , technical troubleshooting , System remote Control, Avaya phone system, follow up mails, chat etc) Inkl. Sell of Ms products : Ms office, Windows 10, Azure service contracts etc. Philips customer care. Responsibility to: check order status, online shop, warranty status, refound products and money to the consumer troubleshoot assets,by incoming calls, chat and mails. Tourguide and Airport rep. For Thomson holidays (TUI) at Tenerife Airport Mallorca airport Sales and Customerservice, Maachemicals ( Bangkok ) Alpine Sale (Hua Hin )