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Nathaniel Roy C.

Nathaniel Roy C.

Customer Support For Chat and Email

Do you require assistance in ensuring your customers remain satisfied with your products and service? Want to take off the stress from lost, angry and stressful customers? 🚀 3 years of Customer Support experience 🔧 Creating solution-based templates and automation 🦸🏾‍♂️ On a mission to keep my client's people happy ⭐ 𝐖𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐝𝐨 𝐟𝐨𝐫 𝐲𝐨𝐮 • Excellent customer support to ensure customer happiness • Easy to understand technical assistance. I will hold your client's hand every step of the way so they won't feel alone • Soothing and resolving customer billing issues ⭐ 𝐌𝐲 𝐭𝐨𝐨𝐥𝐬 • Zendesk • Trello • Slack • HelpShift • Good ol' Google I've also handled some escalated cases for compromised accounts, fraudulent charges, and technical concerns that are out of this world's cases.

🇵🇭Pasig City, Philippines$5/hr100% JSSSince Feb 2017

Earnings and projects

MRR
$185

Last 6 months ÷ 6

World#116,149 / 412k
🇵🇭Country#20,207 / 56.3k
Revenue, last 30 days
$83

Last 6 months: $1.1k

World#94,173 / 412k
🇵🇭Country#17,837 / 56.3k
Total earnings
$1.5k

Billed in all: $1.7k

World#357,254 / 412k
🇵🇭Country#51,357 / 56.3k
Per project
$1.5k

$1.1k in the last 6 months

World#93,769 / 412k
🇵🇭Country#18,607 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$1.7k+$83 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,550$1,600$1,650$1,700Oct 9Oct 24Nov 8

Skill rankings: Top 24% in Scripting

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Helpshift10 freelancers · 🇵🇭 #2Top 30%
  2. #370Google1,327 freelancers · 🇵🇭 #138Top 28%
  3. #509Scripting2,145 freelancers · 🇵🇭 #16Top 24%
  4. #843Invoicing2,164 freelancers · 🇵🇭 #395Top 39%
  5. #1,029Blender3,915 freelancers · 🇵🇭 #21Top 26%
  6. #1,113Slack3,033 freelancers · 🇵🇭 #428Top 37%
  7. #2,497Zendesk5,908 freelancers · 🇵🇭 #1,302Top 42%
  8. #4,317Technical Support11,267 freelancers · 🇵🇭 #2,495Top 38%