Grace T.
Operation Manager
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. Proactive and hardworking individual focused on continuous operational improvement. Skills: • Customer Service • Problem-solving abilities • Critical Thinking • Data Analysis • Attention to details • Agent training and development
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $184,864$185k
$3.5k in the last 6 months
Across 4 contracts
Across 28 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Google Docs
Ranked by MRR among everyone on Upwork with the skill.
- #39Team Training266 freelancers · 🇵🇭 #10Top 15%🇵🇭#10 of 41
- #57Operational Planning519 freelancers · 🇵🇭 #5Top 11%🇵🇭#5 of 70
- #65Team Building613 freelancers · 🇵🇭 #6Top 11%🇵🇭#6 of 45
- #264Customer Experience2,788 freelancers · 🇵🇭 #99Top 9%🇵🇭#99 of 1,061
- #323Team Management3,136 freelancers · 🇵🇭 #73Top 10%🇵🇭#73 of 849
- #367Google Docs8,007 freelancers · 🇵🇭 #170Top 5%🇵🇭#170 of 3,336
- #439Management Skills6,116 freelancers · 🇵🇭 #135Top 7%🇵🇭#135 of 1,901
- #472Phone Support5,089 freelancers · 🇵🇭 #237Top 9%🇵🇭#237 of 2,568