Grace T.

Operation Manager

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. Proactive and hardworking individual focused on continuous operational improvement. Skills: • Customer Service • Problem-solving abilities • Critical Thinking • Data Analysis • Attention to details • Agent training and development