Anil K.
Twilio IVR | React | A2P 10dlc | SIP |WooCommerce | API Integration
I specialize in Twilio development, including Twilio Functions, Twilio Studio Flow, and TwiML. I have extensive experience building SMS, Voice, IVR systems, call automation, and API integrations using Twilio. With 8 years of experience in automation and API integrations, I develop custom solutions that help businesses automate communication and streamline their workflows using Twilio. Specializations: ๐ฌ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐๐ & ๐๐๐ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐จ๐ง Sending transactional and bulk SMS/MMS using Twilio APIs with delivery tracking and automation. ๐ฌ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐จ๐ง WhatsApp messaging automation, template messaging, and CRM integrations using Twilio WhatsApp API. ๐ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐จ๐ข๐๐ ๐๐๐ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐ฆ๐๐ง๐ญ Custom voice calling applications including inbound/outbound calls, call routing, and automation. ๐ฒ ๐๐๐ ๐๐๐ฅ๐ฅ ๐ ๐ฅ๐จ๐ฐ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐ฆ๐๐ง๐ญ Advanced IVR systems with DTMF input, call routing, business hour logic, voicemail, and callback features. โ๏ธ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐ ๐๐ ๐๐ง๐ญ & ๐๐จ๐ง๐ฏ๐๐ซ๐ฌ๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐ฆ๐๐ง๐ญ Building AI-powered voice and messaging agents using Twilio integrated with AI models to automate customer conversations, lead qualification, smart responses, and support across voice, SMS, and WhatsApp channels. โ๏ธ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐ญ๐ฎ๐๐ข๐จ ๐๐จ๐ซ๐ค๐๐ฅ๐จ๐ฐ ๐๐ฎ๐ญ๐จ๐ฆ๐๐ญ๐ข๐จ๐ง Designing and implementing automated communication workflows using Twilio Studio. โ๏ธ ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐๐ ๐๐ซ๐ฎ๐ง๐ค ๐๐จ๐ง๐๐ข๐ ๐ฎ๐ซ๐๐ญ๐ข๐จ๐ง Setup and configuration of Twilio Elastic SIP Trunks for VoIP systems and PBX integrations. ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐๐ ๐๐จ๐ฆ๐๐ข๐ง ๐๐๐ญ๐ฎ๐ฉ Configuration of SIP domains for secure voice communication and softphone connectivity. ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐ ๐ฅ๐๐ฑ ๐๐จ๐ง๐ญ๐๐๐ญ ๐๐๐ง๐ญ๐๐ซ ๐๐ฆ๐ฉ๐ฅ๐๐ฆ๐๐ง๐ญ๐๐ญ๐ข๐จ๐ง Deployment and customization of Twilio Flex for cloud-based contact center solutions. ๐๐จ๐ง๐๐๐ซ๐๐ง๐๐ ๐๐๐ฅ๐ฅ๐ข๐ง๐ & ๐๐๐ฅ๐ฅ ๐๐๐ซ๐ ๐ ๐๐ฒ๐ฌ๐ญ๐๐ฆ๐ฌ Building conference call systems with participant management and call merge functionality. ๐ ๐๐๐ฅ๐ฅ ๐๐๐๐จ๐ซ๐๐ข๐ง๐ & ๐๐ซ๐๐ง๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง Call recording implementation with transcription and storage for compliance and analytics. ๐๐ฐ๐ข๐ฅ๐ข๐จ ๐๐๐๐ก๐จ๐จ๐ค๐ฌ ๐ฎ๐ฌ๐ข๐ง๐ ๐๐๐ Developing webhook endpoints to handle Twilio events, calls, and messaging workflows. ๐๐๐ ๐๐๐๐๐ ๐๐๐ ๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐จ๐ง & ๐๐๐ฆ๐ฉ๐๐ข๐ ๐ง ๐๐๐ญ๐ฎ๐ฉ Complete setup of brand registration, campaign approval, and compliance for US messaging. ๐๐๐ & ๐๐๐ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ Integration of Twilio with CRM platforms like HubSpot, Zoho, Pipedrive, and custom APIs. Why doing API integrations? By doing software integrations, you automate your business saving thousands of dollars on monthly expenses. My experience brings to your operation less total cost. Looking forward to connect. Thanks Anil