Daniel Son D.
Technical Support Professional
You can enjoy peace of mind for I have an established ability to analyze, determine and troubleshoot complex technical problems. I have a solid 5 years experience as a Technical Support Professional. I am a rapid learner with the strong drive to improve my skills and knowledge. It is a must for me to always exceed my clients satisfaction. Computer problems? I am here to save the day! My Core Competencies and area of Expertise: Hardware and software installation, upgrade, update and preventive maintenance. Advanced WLAN and LAN implementation and management. Advanced Knowledge of Windows Operating Systems Extensive knowledge of Linux, Android, Mac and IOS systems. Highly Experienced in using: Zendesk Support Ticket System SnapEngage Live Chat Software Log Me In Remote Support Team Viewer Remote Support VPN technology Google Docs Microsoft Office
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.4k
$3.4k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 18% in VPN
Ranked by MRR among everyone on Upwork with the skill.
- #7LogMeIn Rescue14 freelancers · 🇵🇭 #7Top 50%🇵🇭#7 of 13
- #18TeamViewer78 freelancers · 🇵🇭 #10Top 23%🇵🇭#10 of 30
- #78Desktop Support317 freelancers · 🇵🇭 #39Top 25%🇵🇭#39 of 110
- #88VPN491 freelancers · 🇵🇭 #25Top 18%🇵🇭#25 of 69
- #109Live Chat Software438 freelancers · 🇵🇭 #35Top 25%🇵🇭#35 of 125
- #174Hardware Troubleshooting642 freelancers · 🇵🇭 #105Top 27%🇵🇭#105 of 331
- #3,274Technical Support11,267 freelancers · 🇵🇭 #1,935Top 29%🇵🇭#1,935 of 6,366
- #3,324Online Chat Support11,527 freelancers · 🇵🇭 #2,105Top 29%🇵🇭#2,105 of 6,896