Elba A.

Are you looking for a reliable, detail-oriented, and experienced Virtual Assistant who gets things done right the first time? You've found her! I specialize in Data Entry, Excel, Word, eBay Listing, Web Research, and general administrative support. I work daily with Microsoft Office (Excel, Word, PowerPoint, Outlook) and I’m also comfortable using custom platforms and ERPs like DBS (CAT Dealer Business System). 💼 Skills & Strengths – What I Bring to the Table 🔹 Typing Speed: 60–70 wpm in English with 98% accuracy (faster in Spanish) 🔹 Languages: Spanish (native), English: Conversational (professional in writing) 🔹 Availability: Full-time (Caribbean Standard Time - UTC -4), Monday to Friday, with flexibility for urgent weekend tasks 💪 My strengths include: ✔️ High attention to detail ✔️ Strong organizational & time management skills ✔️ Ability to meet deadlines under pressure ✔️ Self-motivation and personal leadership ✔️ Fast learner and always willing to take on new challenges ✔️ Work ethic focused on quality and client satisfaction 🛠️ Experience with ERP Systems – DBS (CAT Dealer Business System) While working at IMCA, an official Caterpillar dealer in the Dominican Republic, I managed inventory and sales through the DBS system. 🔄 My responsibilities covered the entire sales and supply chain cycle, including: ✅ Placing and processing factory orders 📅 Following up on production and manufacturing status 📦 Monitoring inventory levels and shipment routes to the Dominican Republic 🏢 Receiving and organizing warehouse inventory 📤 Managing final sales, dispatch to the customer, invoicing, and post-sale follow-up This hands-on experience helped me develop a structured, detail-oriented workflow and a strong sense of ownership in every step of the process. I am confident in my ability to quickly adapt to other ERP systems or custom platforms, thanks to my analytical mindset and eagerness to learn. 🧠 Work Philosophy – Doing it Right the First Time When it comes to my work, I don’t just “get it done” — I make sure it’s done right. I always double-check (sometimes triple-check!) my work before delivering, ensuring it’s error-free and aligned with what the client expects. Client satisfaction is my priority, and I strive to exceed expectations by delivering accurate, reliable results. 🧾 Prior On-Site Experience Before transitioning to full-time freelancing, I worked in on-site administrative roles that strengthened my skills in coordination, reporting, finance, and operations. You’ll find details about these brick-and-mortar positions in the “Employment History” section below. These experiences continue to influence the structured, results-oriented approach I bring to every client project today.