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Muhammad S.

Muhammad S.

Customer Service Representative/ Virtual Assistant

I am a qualified customer service representative with 6 years in fast paced customer service and call center environments. I have honed my skill in building strong customer relationships that benefit the client on the long term. I have in dept knowledge of well known CRM software such as SalesForce.com. and the like. I am driven to reach out to the end-user and resolve their issues in the best possible way. I have been working with Idera Software as a remote client for the past 5 years and have helped them reach there quarterly target with the utmost satisfaction.

🇵🇰Sialkot, Pakistan$9/hr90% JSS5.00 (4)Since Feb 2017

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#34,521 / 412k
🇵🇰Country#4,018 / 52.9k
Revenue, last 30 days
$1.3k

Last 6 months: $8.4k

World#33,340 / 412k
🇵🇰Country#3,906 / 52.9k
Total earnings
$137k

Billed in all: $140k

World#26,424 / 412k
🇵🇰Country#1,992 / 52.9k
Per project
$46k

$8.4k in the last 6 months

World#1,152 / 412k
🇵🇰Country#48 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇰Country#22,565 / 52.9k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,142 / 412k
🇵🇰Country#46,019 / 52.9k

Earnings, last 30 days

$140k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$138k$139k$140kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Podio377 freelancers · 🇵🇰 #10Top 8%
  2. #65SMS521 freelancers · 🇵🇰 #15Top 12%
  3. #111Salesforce Sales Cloud789 freelancers · 🇵🇰 #12Top 14%
  4. #208Computer Skills2,550 freelancers · 🇵🇰 #6Top 8%
  5. #228Customer Care2,153 freelancers · 🇵🇰 #33Top 11%
  6. #351Customer Retention2,511 freelancers · 🇵🇰 #31Top 14%
  7. #491Telemarketing4,857 freelancers · 🇵🇰 #69Top 10%
  8. #656Cold Calling6,565 freelancers · 🇵🇰 #92Top 10%