Tabitha S.

Hi there! My name is Tabitha (preferred name: Phoenix), and I am a freelance content writer, editor, and proofreader with 9 years of proven experience. I understand that choosing the best freelancer(s) is a challenging but essential part of any project, so I want to make it easy for you to see why I am the ideal candidate for your job! --- EXPERIENCE Quality Assurance Specialist SHRM August 2024 - November 2025 * Proofread and edited digital and printed deliverables for accuracy, clarity, grammar, and alignment with SHRM and AP style, contributing to high-quality content throughout the organization. * Optimized metadata — titles, headers, and meta descriptions — to ensure SEO best practices, the inclusion of relevant keywords, and adherence to strict character-count limits. * Leveraged AI tools (Jasper, Marketo, Grammarly) to automate or augment routine editing tasks, which streamlined editing workflows and reduced turnaround times by ~20%. * Adapted quickly to shifting priorities and a high-volume workload, supporting the timely publication and release of content. * Contributed to high-quality content that reached and influenced 340,000+ HR and business leaders, strengthening SHRM’s authority on all things work. UA Wildcat Corps Team Coordinator UA Wildcat Corps (an Arizona AmeriCorps program) May 2024 - July 2024 * Updated and designed Member and Site Supervisor trainings using Canva. * Spoke with Site Supervisors about their recruitment needs. * Created recruitment and outreach materials for different service sites. * Put together over a dozen Member and Team Spotlights for social media. * Helped with graphics, images, and text for their quarterly newsletter. * Assisted with putting together a recruitment website. * Performed research on different counties and programs in Arizona. * Created and updated contact lists for outreach purposes. * Participated in weekly meetings. * Provided feedback on updates to Member Orientation materials. * Freed up time for my Program Coordinator to secure a VISTA grant. * Completed several LinkedIn Learning courses related to my career goals. Freelance Writer, Editor & Proofreader Self-employed (Solopreneur) March 2017 - March 2024 * Worked with clients from around the world in various industries. * Proofread written content for typos, misspellings, grammatical errors, etc. * Wrote engaging content for blogs, social media, web pages, and more. * SEO-optimized content using SEMrush, CognitiveSEO, and other tools. * Delegated tasks to other freelancers while considering their schedules. * Used and troubleshooted issues with various platforms, such as Shopify. * Managed all aspects of my business, from marketing to finances. * Performed research on topics ranging from world cultures to betta fish. * Updated SOP and training documents for a team of freelance writers. * Edited content to align with brand specs, content briefs, and style guides. * Ensured client satisfaction via communication and receptiveness to feedback. During my freelance career, I have worked with numerous satisfied clients. A few prominent names I have worked with include Third Love, Innovative Language Learning, OptiLingo, Hewlett-Packard (HP), Persona.ly, Compose.ly, Data Annotation, Think Board, and SHRM. --- SOFT SKILLS Adaptability, Attention to detail, Brand voice development, Communication, Computer literacy, Creativity, Critical thinking, Customer service, Deadline management, Discretion, Emotional intelligence, Empathy, Multitasking, Organization, Problem-solving, Project management, Research, Resilience, Resourcefulness, Self-awareness, Storytelling, Teamwork, Writing (B2B and B2C) --- HARD SKILLS Adobe Experience Manager (AEM), Box, Canva, ChatGPT, CognitiveSEO, Content management systems, Google Workspace, Grammarly, Hemingway App, Hootsuite, HTML, Jasper, Marketo, Microsoft Office, Monday, Outlook 365, SEMrush, Shopify, Slack, Squoosh, Trello, Website structure, WordPress --- EDUCATION Dual-Enrollment Coursework Yavapai College 2015 - 2016 High School Diploma Chino Valley High School 2012 - 2016 --- My collective experiences have given me the skills I need to produce exceptional written content across media, optimize content for search engines and client specifications, coordinate and prioritize many different tasks and projects at once, and help manage projects and teams of freelancers. If you would like to work with me or want more details about a project I've worked on, please feel free to send me a message on Upwork. I will get back to you as soon as possible, and we can discuss the project you have in mind. Thanks so much for stopping by and considering my services! All the best, Phoenix