Dian Christine Marie G.

Hi, I’m Dee. I have 6+ years of hands-on GoHighLevel experience and 15+ years in business operations. I help businesses organize their CRM, automate repetitive work, improve workflows, and build systems their team can actually use. My background is operations first. I’ve managed client onboarding, fulfillment, customer support, teams, quality control, documentation, SOPs, and day-to-day operations. That’s also what got me deeper into GHL. I saw how much time businesses lose when their CRM, team, sales process, and fulfillment are disconnected. GOHIGHLEVEL & AUTOMATION I can help with: • GHL account and sub-account setup • Pipelines and opportunities • Workflows and automation • Calendars and appointment systems • Forms and surveys • Custom fields, custom values, tags, and triggers • Lead capture and routing • Email and SMS follow-up • Client onboarding automation • Internal tasks and notifications • Missed-call and no-show workflows • Reputation and review workflows • A2P registration support • Snapshots • Zapier, Make, and webhooks • Workflow troubleshooting and QA • Existing GHL cleanup and restructuring I can build from scratch, work from an existing build document, or come into an account that’s already running and figure out what needs to be cleaned up. BUSINESS WORKFLOWS & OPERATIONS I also help businesses organize the actual process behind the CRM: • Lead and sales pipelines • Client onboarding • Fulfillment workflows • Follow-up and re-engagement • Team assignments and handoffs • SOPs and process documentation • Task management • Operational dashboards • Workflow optimization • Quality control • Team management I don’t automate something just because GHL can automate it. I first look at what needs to happen, who owns it, what should trigger the next step, and where things are getting stuck. Then I build around the actual operation. Lead → Follow-Up → Appointment → Sale → Onboarding → Fulfillment → Client Communication → Retention BUSINESS OPERATIONS I also support the backend operations businesses need to stay organized as they grow: • Client onboarding and intake • Document collection workflows • CRM administration • Fulfillment coordination • Client status tracking • Client communication • Quality control • Team management • Operational reporting • SOP development • Backend operations • Team training • Process improvement • Workflow automation This is where my operations experience really helps. I understand how work moves between sales, onboarding, fulfillment, support, and management, so I can build systems around the actual operation instead of just installing automations. WEBSITES & FUNNELS I also build inside GoHighLevel: • Websites and landing pages • Sales and lead-generation funnels • Appointment funnels • Application and intake funnels • Forms and surveys • Thank-you pages • Funnel automation • CRM integrations • Lead tracking and follow-up What makes my approach different is pretty simple. I learned operations before automation. When I build a pipeline or workflow, I’m not only thinking about whether the automation fires correctly. I’m thinking about whether the process makes sense for the people actually using it. If your GHL account is messy, your workflows aren’t working properly, your pipelines don’t match your actual process, or your team is doing too much manually, I can help. My goal is simple: Build a process your team can follow and a system that makes running the business easier. Send me a message and tell me what you’re working with.