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Leah L.
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Leah L.

Fractional Operations Manager | SOPs | CRM | Workflow Optimization | P

I partner with business owners who are ready to move beyond simply managing the day-to-day and start building a business that scales. As a Fractional Operations Manager, I help streamline workflows, optimize systems, create SOPs, manage projects, improve team accountability, organize CRMs, and implement operational processes that increase efficiency. My background includes more than eight years in operations leadership, workflow optimization, procurement, project management, and business process improvement. I’ve helped organizations reduce costs, improve productivity, document repeatable processes, and create operational systems that support long-term growth. If your business feels disorganized, you’re constantly putting out fires, or you’ve outgrown your current systems, I can help you build operations that support your next stage of growth. Services include: • Operations Management • Workflow Optimization • SOP Development • Project Management • CRM Management • Process Improvement • Team Coordination • KPI Tracking • Vendor Management • Business Systems Optimization I work with coaches, consultants, agencies, and service-based businesses that are ready to operate more efficiently and scale with confidence.

🇺🇸New Orleans, United States$49/hr100% JSS4.96 (21)Since Mar 2017

Earnings and projects

MRR
$205

Last 6 months ÷ 6

World#112,507 / 412k
🇺🇸Country#15,755 / 62.1k
Revenue, last 30 days
$380

Last 6 months: $1.2k

World#69,551 / 412k
🇺🇸Country#9,018 / 62.1k
Total earnings
$100k

Billed in all: $104k

World#39,130 / 412k
🇺🇸Country#7,994 / 62.1k
Per project
$2.2k

$616 in the last 6 months

World#72,298 / 412k
🇺🇸Country#12,092 / 62.1k
Projects, last 6 months
2

Across 4 contracts

25% fixed75% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
46

Across 57 contracts

23% fixed77% hourly
World#66,421 / 412k
🇺🇸Country#10,082 / 62.1k

Earnings, last 30 days

$104k+$380 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$103.6k$103.8k$104.0k$104.2kOct 8Oct 23Nov 7

Skill rankings: Top 24% in Business Management

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