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Rodolfo N.

Rodolfo N.

Trust & Safety Analyst / Customer Service / Technical WP Support

Top Rated Customer Support Specialist with 19,000+ hours worked and 100% Job Success on Upwork. I help businesses provide reliable, professional, and efficient customer support through email, chat, technical support, and trust & safety operations. Over the years, I’ve worked with international clients handling: • Email Support • Chat Support • Technical Support • Trust & Safety Operations • Scam & Fraud Prevention • Ticket Handling • Customer Issue Resolution • QA & Escalation Support • Documentation & Reporting • Remote Team Collaboration I also have experience supporting WordPress-based businesses, helping clients with website-related concerns, troubleshooting, QA testing, and backend support. Why clients work with me: ✔ Strong communication skills ✔ Fast learner and detail-oriented ✔ Reliable and professional ✔ Experienced in remote work environments ✔ Long-term client relationships ✔ Able to handle sensitive and high-volume support tasks Achievements: • Top Rated Freelancer • 100% Job Success • 19,000+ Hours Worked • $100K+ Earnings • Upwork Customer Service Certified If you are looking for someone dependable who can provide excellent customer support and represent your business professionally, I would be happy to help.

🇵🇭Subic, Philippines$8/hr100% JSS5.00 (22)Since Mar 2017

Earnings and projects

MRR
$998

Last 6 months ÷ 6

World#48,289 / 412k
🇵🇭Country#9,002 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $6k

Total earnings
$153k

Billed in all: $153k

World#22,962 / 412k
🇵🇭Country#2,328 / 56.3k
Per project
$6.6k

$6k in the last 6 months

World#25,833 / 412k
🇵🇭Country#6,160 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
23

Across 30 contracts

7% fixed93% hourly
World#120,401 / 412k
🇵🇭Country#9,151 / 56.3k

Earnings, last 30 days

$153kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$150k$152k$154k$156kOct 8Oct 23Nov 7

Skill rankings: Top 9% in cPanel

Ranked by MRR among everyone on Upwork with the skill.

  1. #64cPanel741 freelancers · 🇵🇭 #15Top 9%
  2. #82Enterprise Resource Planning561 freelancers · 🇵🇭 #9Top 15%
  3. #99Web Hosting986 freelancers · 🇵🇭 #23Top 10%
  4. #147DNS1,014 freelancers · 🇵🇭 #24Top 14%
  5. #178Fraud Detection629 freelancers · 🇵🇭 #133Top 28%
  6. #298Ticketing System1,296 freelancers · 🇵🇭 #138Top 23%
  7. #754Quality Assurance4,092 freelancers · 🇵🇭 #291Top 18%
  8. #766ChatGPT5,588 freelancers · 🇵🇭 #170Top 14%