Rodolfo N.

Trust & Safety Analyst / Customer Service / Technical WP Support

Top Rated Customer Support Specialist with 19,000+ hours worked and 100% Job Success on Upwork. I help businesses provide reliable, professional, and efficient customer support through email, chat, technical support, and trust & safety operations. Over the years, I’ve worked with international clients handling: • Email Support • Chat Support • Technical Support • Trust & Safety Operations • Scam & Fraud Prevention • Ticket Handling • Customer Issue Resolution • QA & Escalation Support • Documentation & Reporting • Remote Team Collaboration I also have experience supporting WordPress-based businesses, helping clients with website-related concerns, troubleshooting, QA testing, and backend support. Why clients work with me: ✔ Strong communication skills ✔ Fast learner and detail-oriented ✔ Reliable and professional ✔ Experienced in remote work environments ✔ Long-term client relationships ✔ Able to handle sensitive and high-volume support tasks Achievements: • Top Rated Freelancer • 100% Job Success • 19,000+ Hours Worked • $100K+ Earnings • Upwork Customer Service Certified If you are looking for someone dependable who can provide excellent customer support and represent your business professionally, I would be happy to help.