Denizze Ivann Othmaro R.

I am a senior operations and real estate professional with 12+ years of experience across property management, e-commerce, AI-assisted workflows, and call center leadership. I bring a rare combination of hands-on technical skill and people management expertise — and I have been working fully remote since 2017. Throughout my career I have worked with companies such as Dell, Bell Canada, Dish, and First American HBP, where I led teams of 50+ employees, managed high-profile client accounts, and drove measurable process improvements using Lean Six Sigma methodology. In those roles I achieved a 95% client retention rate and reduced operational inefficiencies by 20%. On the real estate side, I have served as a remote property manager for multiple companies including PledgePM, MyndPM, and OpenSkyline, handling everything from leasing and maintenance coordination to full acquisition and sales pipelines — market research, due diligence, negotiation, transaction coordination, and portfolio reporting. I am an expert Appfolio user and have consistently maintained full occupancy across all units under management. More recently, I have expanded into two high-growth areas. At Primegroup I manage a claims department team responsible for filing and recovering reimbursements for Amazon FBA sellers whose inventory was lost or damaged at Amazon fulfillment centers. I also work as an AI content specialist for a property management company, building and curating the knowledge base that powers automated responses to tenant maintenance requests — bridging real-world operations expertise with emerging technology. I am proficient in Appfolio, Salesforce, Podio, Active Campaign, Booking Koala, Microsoft Office, and Google Suite. I am fluent in both English and Spanish, a fast learner, and highly skilled at async communication, managing multiple clients simultaneously, and delivering results without supervision. Whether you need a reliable operations manager, a property management expert, an Amazon Seller Central specialist, or someone to help build smarter workflows with AI, I am confident I can deliver value from day one. I look forward to connecting.