Kevin Lester V.
Ecommerce VA/ Customer Service/ Gorgias, Zendesk, Shopify
I am an e-commerce specialist with expertise in product listing and customer service for Shopify platforms. I have experience using Gorgias, Zendesk, Freshdesk, Commslayer, Tidio, etc. I have successfully managed product listings and optimized conversions for Denmark-and Germany-based pet product stores. European-based e-commerce apparel stores and provided comprehensive customer support to enhance user satisfaction across multiple dropshipping businesses. Core skills include dropshipping, customer service, and data entry, all applied to streamline operations and elevate customer experiences.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.3k
Billed in all: $16,959$17k
$7.3k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #105Answered Ticket446 freelancers · 🇵🇭 #66Top 24%🇵🇭#66 of 250
- #173Sales Management1,242 freelancers · 🇵🇭 #60Top 14%🇵🇭#60 of 359
- #255Ecommerce Support1,624 freelancers · 🇵🇭 #156Top 16%🇵🇭#156 of 760
- #309Gorgias1,588 freelancers · 🇵🇭 #186Top 19%🇵🇭#186 of 895
- #711Google Docs8,007 freelancers · 🇵🇭 #351Top 9%🇵🇭#351 of 3,336
- #952Microsoft Word12,572 freelancers · 🇵🇭 #400Top 8%🇵🇭#400 of 3,810
- #1,093Zendesk5,908 freelancers · 🇵🇭 #590Top 19%🇵🇭#590 of 2,921
- #1,788Online Chat Support11,528 freelancers · 🇵🇭 #1,089Top 16%🇵🇭#1,089 of 6,897