Anik D.

I help Australian mortgage brokers process loan files end-to-end, remotely, so they can spend more time with clients and less time on admin. With 3+ years of experience supporting Australian mortgage brokers, I manage the full loan lifecycle: fact-find, compliance documentation, lender policy verification, valuation ordering, discharge authority coordination, and post-settlement CRM updates. What I bring: ✅ End-to-end loan file processing, from fact-find to settlement ✅ Compliance documentation, including SMSF and commercial lending requirements ✅ Experience across 20+ lenders, including CBA, Westpac, ANZ, NAB, Firstmac, Resimac, and La Trobe ✅ Confident with Mercury, MyCRM, and ApplyOnline ✅ Fully aligned with Australian business hours, no time-zone lag in communication or turnaround ✅ 300+ files processed to date I understand that a broker's business runs on trust, accuracy, and turnaround time. My focus is keeping files clean, compliant, and moving, so lodgements go smoothly, and clients stay informed at every step. I also offer SEO and digital marketing support as an additional service for brokers looking to build their online presence. If you're looking for reliable, detail-oriented support with your loan processing and mortgage administration, I'd welcome the opportunity to work together.