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Jenny R.
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Jenny R.

Technical Support, QA Tester, Customer Support

My name is Jen, I am from the Philippines. I have rich experience in Technical Support/customer service catering the North America, EMEA, Australian, and New Zealand customers. I help to resolve technical issues on the desktop and connectivity issues on the internet. I can also help you with internet research, testing (user experience test on mobile game, web, and application), video and photo editing. Allow me to be part of your team and I will effectively perform the task needed to meet your expected results. Would be delighted to hear from you!

🇵🇭Imus, Philippines$20/hr100% JSS5.00 (23)Since Mar 2017

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,512 / 412k
🇵🇭Country#4,350 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $9.4k

World#32,064 / 412k
🇵🇭Country#5,463 / 56.3k
Total earnings
$115k

Billed in all: $119k

World#33,253 / 412k
🇵🇭Country#4,043 / 56.3k
Per project
$3.8k

$4.7k in the last 6 months

World#44,720 / 412k
🇵🇭Country#10,251 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
30

Across 31 contracts

23% fixed77% hourly
World#97,486 / 412k
🇵🇭Country#7,163 / 56.3k

Earnings, last 30 days

$119k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$117k$118k$119kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #25Product Support215 freelancers · 🇵🇭 #15Top 12%
  2. #58Incident Management421 freelancers · 🇵🇭 #22Top 14%
  3. #76Microsoft Exchange Server572 freelancers · 🇵🇭 #15Top 13%
  4. #102Windows Server862 freelancers · 🇵🇭 #15Top 12%
  5. #158Helpdesk1,033 freelancers · 🇵🇭 #82Top 15%
  6. #186Mobile App Testing1,834 freelancers · 🇵🇭 #17Top 10%
  7. #235Software Testing2,047 freelancers · 🇵🇭 #20Top 11%
  8. #390Office 3653,328 freelancers · 🇵🇭 #67Top 12%