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Anna R.
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Anna R.

Customer Support Specialist | SaaS & eCommerce

Empathetic, fast-thinking support pro with 6+ years helping users succeed, especially in startup and remote-first environments. I thrive in fast-moving teams, love solving customer problems, and bring a calm, clear voice to every interaction. Let's chat! :)

🇵🇭Quezon, Philippines$15/hr100% JSS4.34 (30)Since Apr 2017

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,364 / 412k
🇵🇭Country#3,583 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#26,055 / 412k
🇵🇭Country#3,770 / 56.3k
Total earnings
$227k

Billed in all: $233k

World#12,457 / 412k
🇵🇭Country#885 / 56.3k
Per project
$8.1k

$5.1k in the last 6 months

World#20,525 / 412k
🇵🇭Country#4,880 / 56.3k
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
28

Across 43 contracts

33% fixed67% hourly
World#103,224 / 412k
🇵🇭Country#7,674 / 56.3k

Earnings, last 30 days

$233k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$231k$232k$233kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 11

Rarest: top 4% in Microsoft Word, of 12,572. Ranked by MRR among everyone on Upwork with the skill.

  1. 1LivePerson22 freelancers · 🇵🇭 #1Top 5%
  2. #143Freshdesk1,321 freelancers · 🇵🇭 #78Top 11%
  3. #236Order Processing2,648 freelancers · 🇵🇭 #159Top 9%
  4. #541Microsoft Word12,572 freelancers · 🇵🇭 #186Top 4%
  5. #637Zendesk5,908 freelancers · 🇵🇭 #333Top 11%
  6. #960Technical Support11,267 freelancers · 🇵🇭 #457Top 9%
  7. #972Online Chat Support11,527 freelancers · 🇵🇭 #561Top 8%
  8. #1,659Customer Support20,101 freelancers · 🇵🇭 #767Top 8%