Amanda B.
Dispatcher | Administrative & Billing Specialist | CRM Support
I help U.S.-based companies keep their operations running smoothly through efficient dispatching, real-time scheduling, and clear communication between field teams and customers. With 8+ years of experience supporting healthcare, finance, and service-based businesses—and over 2 years in dispatching. I specialize in: ✔ Scheduling and dispatching technicians based on priority, location, and skill set✔ Route optimization and real-time job coordination✔ Service, CRM systems, and job tracking tools✔ High-volume phone, email, and text communication In my recent remote role with a U.S. company, I managed nationwide service requests, coordinated field technicians, verified job details, and maintained accurate, real-time tracking using CRM tools and Google Sheets. I’m detail-oriented, dependable, and thrive in fast-paced environments where quick decision-making and clear communication are critical. Clients value my ability to stay organized, solve problems efficiently, and keep operations running seamlessly. If you need a reliable dispatcher, Administrative and / or CRM support who can start quickly and require minimal supervision, I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $71,575$72k
$7.4k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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- #76Appointment Scheduling3,126 freelancers · 🇯🇲 #3Top 2%🇯🇲#3 of 41
- #80Customer Onboarding1,245 freelancers · 🇯🇲 #2Top 6%🇯🇲#2 of 25
- #94Invoicing2,164 freelancers · 🇯🇲 #1Top 4%🇯🇲#1 of 17
- #125HIPAA1,315 freelancers · 🇯🇲 #1Top 10%🇯🇲#1 of 8
- #201Google Workspace6,041 freelancers · 🇯🇲 #2Top 3%🇯🇲#2 of 59
- #221Quality Assurance4,092 freelancers · 🇯🇲 #2Top 5%🇯🇲#2 of 34