Amylou B.

Email Design & UX/UI | Ecommerce VA | Customer Support

Hi, I’m Amy! 👋 A multi-skilled freelancer with 𝟵+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 across 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲. I combine 𝗱𝗲𝘀𝗶𝗴𝗻 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 with a strong background in operations, making me the kind of freelancer who can both 𝗰𝗿𝗲𝗮𝘁𝗲 𝘃𝗶𝘀𝘂𝗮𝗹𝘀 𝘁𝗵𝗮𝘁 𝗰𝗼𝗻𝘃𝗲𝗿𝘁 and 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝘂𝗻𝗻𝗶𝗻𝗴 𝘀𝗺𝗼𝗼𝘁𝗵𝗹𝘆. ⬇️ Here’s what I can help you with 🎨 𝘿𝙀𝙎𝙄𝙂𝙉 - 𝗘𝗺𝗮𝗶𝗹 𝗗𝗲𝘀𝗶𝗴𝗻 – responsive, branded, and conversion-focused layouts (Figma-based) - 𝗨𝗜/𝗨𝗫 𝗗𝗲𝘀𝗶𝗴𝗻 – web & mobile interfaces, wireframes, and prototypes - 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 & 𝗟𝗮𝗻𝗱𝗶𝗻𝗴 𝗣𝗮𝗴𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 – clean, user-centered, and modern - 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 & 𝗩𝗶𝘀𝘂𝗮𝗹 𝗜𝗱𝗲𝗻𝘁𝗶𝘁𝘆 – logos, color palettes, typography, and style guides - 𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻 – social media, print, and marketing assets - 𝗙𝗹𝗼𝗼𝗿 𝗣𝗹𝗮𝗻𝘀 & 𝗜𝗻𝘁𝗲𝗿𝗶𝗼𝗿 𝗟𝗮𝘆𝗼𝘂𝘁𝘀 – space planning, 2D drawings, and renderings 📞 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙑𝘼 / 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 - Phone, Email & Chat Support - Order Processing & Inventory Management - Appointment Setting - Lead Booking (Meta/Facebook campaigns) - Responding to Inquiries & Customer Engagement - Admin Tasks & Coordination - Escalations & Ticket Resolution 🔧 𝗠𝗮𝗶𝗻 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲: Figma · Photoshop · Illustrator · Canva · Notion · Slack Shopify · Gorgias · Duoplane · Jobber · Meta Business Suite ⏲ 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Open to part-time or full-time roles · Flexible with time zones I’m professional, highly organized, and easy to work with. My blend of design skills and customer support experience allows me to understand both your users’ needs and your business goals. 🚀 Let’s collaborate to grow your brand and make your projects a success!