Mariana D.

Virtual Assistant | Project Manager | Operations & Business

Looking for a reliable Virtual Assistant who can bring structure to your operations and keep projects moving forward? With 5+ years of experience in client support, sales coordination, operations management, and digital content, I help entrepreneurs and growing businesses stay organized, improve workflows, and execute projects efficiently. I bring a blend of creativity, organization, and a proactive "can-do" attitude to every task. Software & Tools Expertise ✅ Creative & Productivity: Adobe Creative Cloud (Illustrator, Photoshop, After Effects, Premiere), Canva, Meta Business Suite ✅ Office & Data Management: Google Workspace (Docs, Sheets), Microsoft Office (Excel, Word, Outlook), QuickBooks, Shopify ✅ Project & Client Management: ClickUp, Pipedrive, Zoho CRM, Freshdesk, JustCall ✅ Content & Video Support: Basic video editing, subtitle creation, YouTube scheduling, thumbnail design ✅ Resourcefulness & Adaptability: Quick to learn new tools, create efficient systems, and solve problems independently. How I Can Help • Project coordination, task management, and workflow organization • Team follow-ups, deadline tracking, and progress monitoring • Client communication and customer support across email, phone, and SMS • Process documentation, SOP creation, and operational improvements • Research, reporting, presentations, and administrative support • Content coordination and marketing task management • CRM management, lead tracking, and sales support Operations & Client Support I have experience supporting remote teams, managing day-to-day operations, coordinating projects, and keeping information organized across multiple platforms. I'm especially good at taking scattered information, identifying priorities, and turning ideas into clear action plans. I communicate clearly, pay close attention to details, and take deadlines seriously. Whether you need ongoing support or help with a specific project, I focus on delivering high-quality work while making your day-to-day operations run more smoothly. Let's discuss your project and find the best way to move it forward.