Eliz Jasmin M.

I help online businesses reduce chargebacks, resolve payment disputes, and run efficient, profitable stores. Alongside core operations, I support growth through basic email marketing and paid ads. What I Do Dispute & Chargeback Handling: Investigate cases, compile strong evidence, and manage refunds/recoveries. Fraud Prevention: Monitor risk signals and implement safeguards to reduce losses. eCommerce Operations: Manage listings, pricing, inventory coordination, and fulfillment workflows. Customer Support: Handle inquiries, complaints, returns, and escalations with a resolution-first approach. Facebook Ads Management: Plan, launch, and optimize campaigns in Meta Ads Manager to drive traffic and conversions. Klaviyo (Basic): Build and send campaigns, set up simple flows (welcome/abandoned cart), segment lists, and read performance reports for iterative improvements. Strengths Reliable, detail-oriented, organized; data-driven decisions; proactive in preventing repeat issues; clear communication and collaboration. Tools & Platforms Shopify, PayPal, Stripe, Meta Ads Manager, Klaviyo (basic), Google Sheets/Excel, Helpdesk & Live Chat tools. If you need steady hands for disputes, dependable store operations, and practical support in ads and email marketing, I’m ready to help