Kateryna B.

Hi! My name is Katya. I have 11 years of experience in the customer service and 5 years in Upwork. I know how to communicate with clients by chat and over the phone. I worked all these years as a customer service representative and I know how to prevent conflicts. If they happened, I know how to solve them. Among the strongest qualities are integrity, reliability, diligence, ability to work under pressure and to tight deadlines, as well as attention to detail. A creative person with skills in translation, communications with customers via chat, tickets, and always ready to accept the challenges.