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Junaid A.
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Junaid A.

AI Agent & Automation Developer | Voice AI, RAG, MCP, Claude

𝟮𝟬+ 𝗔𝗜 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 across healthcare, eCommerce, field services, real estate, legal, education, fintech and enterprise SaaS. Built under ISO 9001 and ISO 27001 certified processes, with HIPAA-compliant builds where needed. 🔧 𝗪𝗛𝗔𝗧 𝗜 𝗕𝗨𝗜𝗟𝗗 • AI agents that take action inside your systems: qualifying leads, processing orders, handling support requests, updating records, triggering follow-ups • Multi-step agent systems where each agent handles part of a workflow and hands off to the next, with human review built in • Workflow automation across the tools you already run on: CRM, ERP, helpdesk, billing, field operations, spreadsheets and internal databases • AI voice agents for inbound and outbound calls, with speech-to-text, transcription and call summaries • Document AI and RAG knowledge systems: extraction, classification, search and drafting from documents, transcripts and internal knowledge bases, plus AI chatbots grounded in your own content • Custom AI SaaS products, dashboards and mobile apps when automation needs an app of its own • LLM integration and MCP servers connecting OpenAI, Claude and Gemini to whatever you already use 📂 𝗦𝗘𝗟𝗘𝗖𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦 ▸ 𝗖𝗥𝗠, 𝗙𝗶𝗲𝗹𝗱 𝗢𝗽𝘀 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗮 𝗙𝗶𝗲𝗹𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 Unified HubSpot, ServiceM8 and MYOB into one workflow so leads flow through to jobs, invoicing and commission with no duplicate entry. Migrated 4,769 jobs of history with a custom Node.js script, saving 138,000 Make credits, then set up live two-way sync. [HubSpot API, ServiceM8, MYOB OData, Make, Node.js] ▸ 𝗔𝗜 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗔𝗴𝗲𝗻𝘁 𝗳𝗼𝗿 𝗮𝗻 𝗛𝗩𝗔𝗖 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲𝗿 Trained on their product documentation. Answers technical questions, retrieves manuals and datasheets with access control on internal files, and runs on the website and WhatsApp. Built to handle 2,000+ conversations a month. [RAG, LLM APIs, WhatsApp integration] ▸ 𝗔𝗜 𝗥𝗙𝗣 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝗦𝘆𝘀𝘁𝗲𝗺 Reads uploaded RFPs, extracts every question and mandatory requirement, then drafts submission-ready answers from the company's knowledge base using hybrid semantic and keyword retrieval. Each answer carries a confidence score and source citations, with an editable review interface and DOCX/PDF export. [RAG, Pinecone, LLM APIs, Next.js, Node.js] ▸ 𝗠𝘂𝗹𝘁𝗶-𝗔𝗴𝗲𝗻𝘁 𝗕𝘂𝘆𝗲𝗿 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 & 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗦𝘆𝘀𝘁𝗲𝗺 (𝗶𝗻 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁) Ingests hundreds of thousands of opportunities weekly, scores them, enriches potential buyers, identifies decision-makers, then runs personalised outreach across email, LinkedIn, SMS and WhatsApp, learning from replies and outcomes. [OpenAI, LangGraph, RAG, NestJS, MongoDB] ▸ 𝗔𝗜 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗔𝗴𝗲𝗻𝘁 𝗳𝗼𝗿 𝗮 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗥𝗲𝘁𝗮𝗶𝗹𝗲𝗿 Multilingual GPT-powered support agent across website chat and email, connected to their order management system for live order, FAQ and product answers. Escalates to human agents with full context. Hosted on-premise for full data ownership. [GPT, conversational AI, order management integration] ▸ 𝗔𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗔𝗜 𝗧𝘂𝘁𝗼𝗿 𝗦𝘆𝘀𝘁𝗲𝗺 𝗳𝗼𝗿 𝗨𝗞 𝗦𝗰𝗵𝗼𝗼𝗹𝘀 GCSE maths lessons delivered by a lifelike AI avatar that adjusts difficulty and topic order in real time, with teacher, school admin and curriculum portals. Built for classroom deployment and now live in UK schools. [OpenAI API, HeyGen avatar, STT/TTS, React, Node.js, PostgreSQL] 🧠 𝗪𝗛𝗔𝗧 𝗜 𝗕𝗨𝗜𝗟𝗗 𝗪𝗜𝗧𝗛 AI & agents: LangChain, LangGraph, OpenAI, Claude, Gemini, MCP servers, multi-agent orchestration, prompt engineering, fine-tuning Voice AI: ElevenLabs, Retell, Deepgram, speech-to-text, text-to-speech RAG & document AI: Pinecone, vector embeddings, semantic search, hybrid retrieval, OCR, PDF extraction Automation & integration: n8n, Make, Zapier, GoHighLevel, HubSpot, Twilio, Stripe, REST APIs, webhooks Stack: Python, Node.js, React, Next.js, Ruby on Rails, Laravel, Flutter, PostgreSQL, MongoDB, AWS ✅ 𝗚𝗢𝗢𝗗 𝗙𝗜𝗧 𝗜𝗙 • You run an existing business with a process that eats your team's time • You have someone who can make decisions and give access to your systems • You want a system that keeps improving after launch, not a one-off demo ⛔ 𝗡𝗢𝗧 𝗔 𝗙𝗜𝗧 𝗜𝗙 • Price is your main decision factor • You need a finished product in a few days ⭐ 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘 • 100% satisfaction guarantee or your money back • Free discovery call before you commit • Long-term partnership: clients often stay with me for years after launch Tell me which process is costing your team the most time, and I'll give you an honest view on whether AI can fix it. Message me to book your free discovery call.

🇵🇰Lahore, Pakistan$35/hr100% JSS5.00 (28)Since Apr 2017

Earnings and projects

MRR
$9.8k

Last 6 months ÷ 6

World#1,386 / 412k
🇵🇰Country#113 / 52.9k
Revenue, last 30 days
$6.2k

Last 6 months: $59k

World#3,842 / 412k
🇵🇰Country#354 / 52.9k
Total earnings
$281k

Billed in all: $284k

World#8,712 / 412k
🇵🇰Country#575 / 52.9k
Per project
$5.9k

$4.9k in the last 6 months

World#29,534 / 412k
🇵🇰Country#1,600 / 52.9k
Projects, last 6 months
12
100% fixed0% hourly
World#14,023 / 412k
🇵🇰Country#3,246 / 52.9k
Projects in all
48

Across 52 contracts

60% fixed40% hourly
World#63,651 / 412k
🇵🇰Country#9,991 / 52.9k

Earnings, last 30 days

$284k+$6.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$275k$280k$285kOct 8Oct 23Nov 7

Skill rankings: Top 0.47% in AI Voice Agent Development

Top 1% in 8 of 15 skills, ranked by MRR among everyone on Upwork with the skill.

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  5. #26Mobile App Design5,198 freelancers · 🇵🇰 #5Top 0.50%
  6. #31iOS3,908 freelancers · 🇵🇰 #3Top 0.79%
  7. #35Android4,975 freelancers · 🇵🇰 #5Top 0.70%
  8. #52Flutter7,550 freelancers · 🇵🇰 #8Top 0.69%