Marinor D.

As a Customer Support Leader and experienced e-commerce professional, I offer a comprehensive skill set to help businesses thrive. From managing customer service teams and handling day-to-day operations to crafting effective social media ads and email marketing campaigns, I’m someone you can rely on to take your business to the next level. I specialize in: Customer Support Leadership: With years of experience leading customer support teams, I ensure quick resolution of customer inquiries, high-quality support, and consistent satisfaction. I can handle complex issues, manage order-related inquiries, and provide a friendly, professional customer experience. E-Commerce Support: I assist with order management, product listings, inventory control, and various tasks to keep your online store running smoothly and efficiently. My goal is to ensure your business operates seamlessly while providing an exceptional shopping experience for your customers. Social Media Ads Creation: I collaborate with clients to help create and place social media ads across platforms like Facebook and Instagram. From uploading approved creatives to setting up and scheduling, I ensure ads are placed effectively to maximize reach and engagement. Klaviyo Marketing Campaigns & Flows: I set up and manage Klaviyo email marketing campaigns and automated flows. Whether it’s creating welcome series, abandoned cart reminders, or post-purchase follow-ups, I ensure each campaign runs smoothly from start to finish. I work closely with clients to make sure all campaigns align with their overall marketing strategy. I take pride in my ability to multitask across various aspects of customer support, e-commerce operations, and digital marketing. Whether it’s resolving customer concerns, creating compelling ads, or ensuring your email campaigns are optimized, I am a reliable and dedicated professional ready to help your business succeed.