Alexandra T.

I provide the best possible quality services to customers. I took in calls and answer emails and chats about any issues regarding the customer's bill, orders, technical issues, and more information about their account including their requests given the available information. I make sure to provide a clear and detailed information as I want to save the customer's time and effort and make them feel that we are really understanding and willing to process his request and sort any issues he may be having. I also do research in my spare time as it helps me gain more knowledge on a specific field which can help a company grow more. I've been an English as Second Language online teacher before which helped me in doing researches about the topic where my students are interested in. When it comes to data entry, I always proofread everything before publishing or sending any documentation to the system. My typing accuracy is 94%-97% with a speed of 55-59 wpm. Since it's not at 100%, I always make sure that everything is correct and error-free for I am focused on being organized with everything I do.