Cristal M.

Reliable VA | Shopify, Real Estate, Admin & Social Media Expert

Hi there! I’m Cristal, an experienced operations and administrative professional with a dual background in property management and e-commerce operations. I supported a UK property investment firm with executive-level admin, investor communications, CRM management, and event coordination. Also, a Customer Support Manager for one of the biggest fashion brand in the US, managing a team, overseeing vendors and logistics, handling claims, and optimizing operational workflows. I thrive in fast-paced environments and enjoy proactively solving problems and streamlining processes. I can support your business with tasks such as: -- Shopify store management: Product listing & order processing. Order management. App integration and basic SEO. Shipment and Vendor communication. -- Social media management: Content organization, scheduling, and strategic engagements. -- Administrative support: Email and calendar management. Event management. Document formatting, spreadsheets, research projects, and reporting. -- Property management: Executive Support. Event Management. Technical Proficiency. Property Sector Knowledge. -- Customer support leadership: Customer Service Excellence. Operations Management. Vendor & Partner Relations. Leadership & Development. Technical Skills. I am highly motivated, reliable, and adaptable, able to handle multiple responsibilities efficiently, whether working independently or with a team. I’m always eager to take on new challenges, learn new skills, and help your business succeed. Let’s work together to make your operations seamless and your business thrive. Count me in!