Kristina Jean D.

Hi, I'm Kristina Jean Dayawon, a graduate of Business Administration major in Marketing. I have worked as a Customer Support Representative for four years in an American Company, and I'm well-trained to handle emails, inbound/outbound calls and chats at the same time. Moreover, I used to train newly hired agents from U.S as well. I also have an excellent background in online selling, which is an edge to effectively market your products/ services and boost your online presence. Communication will never be a problem since I am fluent in speaking and writing in English. I also know how to write, read Korean letters and speak basic Korean. Aside from that, I have an experience in all administrative task. I am a goal-oriented person, well-motivated and dedicated to my job. I'm a highly skilled that can leverage time and expand your business to new heights you've never imagined. My responsibilities: - Customer or Email Support (Shopify & Clickbank Cancellation, Refund and Tech Support) - Answering inbound/outbound calls - Research using the Internet or other information databases - Email management - Other miscellaneous tasks that can be performed online - Basic management, back office and secretarial tasks to telemarketing, lead generation and web research. The platforms/websites that I used: - Zendesk - Shopify - Clickbank - Maropost - Google Docs - PeopleVox - Erin Portal - Dropstream - Recurly - Quickbox - Wordpress My Qualifications: - Previous experience as an administrative assistant preferred - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must -Willing to work long hours and shifting schedule -Team and task oriented -Willingness to work hard Again, I would like to thank you for your time and I look forward to working with you soon. Best regards, Kristina Jean Dayawon