Hamid I.

Looking to modernize your business with Dynamics 365, Power Platform, intelligent automation, or AI agents? I'm a Microsoft-certified Dynamics 365 CRM/CE Consultant and Developer with 10 years of software development experience, including 9 years specializing in Dynamics 365, Power Platform, and enterprise integrations. I help organizations transform manual and disconnected processes into integrated digital solutions using Microsoft business applications, Azure, C#/.NET, automation, and emerging AI technologies. Whether you need to improve an existing CRM system, build a business application, integrate external platforms, automate workflows, or explore AI-powered business processes, I can help you design and implement a practical solution. MY CORE EXPERTISE Dynamics 365 CRM & Power Platform • Dynamics 365 Sales and Customer Service implementation and customization • Dataverse, C# plugins, Custom APIs, JavaScript, and business process flows • Power Apps Canvas and Model-Driven Apps • Power Automate workflows, approvals, and business process automation • SharePoint Online, Microsoft 365, and CRM integrations Digital Transformation & Enterprise Integration • Replace manual and Excel-based processes with business applications • Modernize legacy applications and disconnected workflows • Connect CRM, ERP, databases, and third-party platforms • Build custom applications with C#, ASP.NET Core, Web API, and SQL Server • Develop Azure Functions, Logic Apps, and cloud-based integrations • Automate document generation, data synchronization, and operational processes AI Transformation & Agent Development • Building skills and hands-on solutions with Microsoft Copilot Studio and Agent Builder • Creating and experimenting with conversational agents and AI-assisted workflows • Exploring Microsoft Foundry for AI application and agent development • Identifying opportunities to combine AI agents, business data, APIs, and Power Automate • Helping businesses assess practical AI automation use cases and plan implementation approaches SELECTED PROJECT EXPERIENCE Dynamics 365 CRM Add-ons & Integrations Developed custom CRM integrations involving Zoom, Typeform, REST APIs, Azure services, and external applications, including solutions published on Microsoft AppSource. Logistics & Business Process Transformation Developed Dynamics 365 applications and Azure-based integrations to automate order processing, shipment tracking, container management, cost calculations, and business workflows. Custom Business Applications & Automation Built Power Platform solutions, business applications, and automated processes to improve operational efficiency and reduce repetitive administrative work. Legacy Application Modernization Modernized existing business applications using C#, ASP.NET MVC/Core, SQL Server, and modern integration approaches. WHY WORK WITH ME? • 10 years of professional software development experience • 9 years specializing in Dynamics 365 CRM and Power Platform • Microsoft Certified Professional and Microsoft Certified Trainer • Experience developing enterprise integrations and AppSource solutions • Strong foundation in Microsoft technologies, with expanding AI agent development capabilities • Focus on maintainable solutions, clear communication, and business value Let's discuss how we can modernize your processes, connect your systems, and explore the right automation or AI opportunities for your business.