Emmanuel A.

✅ EXPERT-VETTED - TOP 1% of Freelancers on Upwork ✅ Highly skilled Microsoft 365 Architect and Developer with 10+ years of experience across SharePoint (Online & On-Prem), Dynamics 365 CRM, Dynamics 365 Business Central, Power Platform, and Copilot Studio. I design and implement enterprise-grade collaboration platforms, business applications, and AI-powered solutions that improve how organizations manage data, automate processes, and operate day-to-day. I have delivered solutions for 🌟high-profile organizations🌟 including: ✅ Dolby Inc., USA ✅ Global Institute of Sports, UK ✅ Natural Resource Governance Institute (NRGI), USA/UK ✅ Oklahoma State University, USA ✅ IT Capstone, Canada/USA ✅ Profunctional BV, Belgium ✅ Avanti Systems, USA ✅ CAA Group, USA …and several other enterprise and SMB clients across the US, UK, Canada, and Europe. What I Do I architect and deliver end-to-end Microsoft ecosystems across collaboration, business applications, and AI. Core Skills Microsoft 365 & SharePoint • SharePoint Online architecture, governance, and intranet design • SharePoint Framework (SPFx) development and customization • Document management systems (metadata, taxonomy, content structuring) • SharePoint migrations (ShareGate, SPMT) and tenant restructuring • OneDrive, Teams, and Exchange Online administration Dynamics 365 (CRM & Business Central) • Dynamics 365 CRM (Sales Hub & Customer Service) customization • Dynamics 365 Business Central configuration (posting groups, tax setup, inventory, finance) • AL extension development and custom business logic • CRM ↔ Business Central integration using Power Platform and APIs Copilot, AI & Automation • Microsoft 365 Copilot implementation and user adoption • Copilot Studio (AI Agent) design and deployment • AI agents for SOW generation, sales automation, HR/IT support, and knowledge retrieval • Power Automate (cloud flows, approvals, integrations, Agent Flows) • Power Apps (custom business apps and forms) Identity, Security & Azure • Entra ID (Azure AD), Conditional Access, MFA, identity governance • Microsoft Defender policies (security, phishing, compliance) • Azure services for API integrations and secure architecture Integration & APIs • Microsoft Graph API • SharePoint REST APIs • Third-party integrations (e.g., Shopify, external systems) 🏆 Key Strength I specialize in fixing and restructuring complex Microsoft environments: • Transforming SharePoint from folder-heavy systems to structured, metadata-driven platforms • Automating manual processes using Power Platform • Aligning Dynamics 365 systems with real business workflows • Extending Microsoft 365 with Copilot and AI agents • Delivering intranet solutions that are scalable, beautiful and easy for teams to use 🏆 Selected Project Highlights • Built an AI SOW Generation Agent for Dolby (USA) using Copilot Studio • Developed AI HR & IT support agents for Peco Pallet (USA) • Implemented Business Central + Shopify integration for CoffeeShoppe (Canada) • Delivered multilingual SharePoint intranet (SPFx) for NRGI (US/UK) with large-scale migration (130M+ files) • Customized Dynamics 365 CRM + Business Central integration for Profunctional BV (Belgium) • Built enterprise intranets and document systems across US, UK, and EU clients 🏆 Why Clients Work With Me • Strong balance of technical depth and business understanding • Experience working with C-level executives, managers, and internal teams • Focus on practical, maintainable solutions, not over-engineered systems • Clear communication and structured delivery If you’re looking for someone who can architect, implement, and optimize your Microsoft 365 ecosystem, including SharePoint, Dynamics 365, and Copilot/AI solutions, I can help.