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Kristine Joy P.
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Kristine Joy P.

Customer Service Manager

I am enthusiastic, reliable and hardworking individual who has over 10 years of experience giving professional, efficient and high quality service to various companies. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and Zendesk and am eager to learn using any new tools to get a job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self - reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with!

🇵🇭San Fernando City, La Union, Philippines$15/hr100% JSS3.03 (6)Since May 2017

Earnings and projects

MRR (estimate)
≈$1.6k

An estimate from an earlier read

World#28,813 / 412k
🇵🇭Country#3,968 / 56.3k
Revenue, last 30 days
$2.6k

Last 6 months: $9.9k

World#15,501 / 412k
🇵🇭Country#1,414 / 56.3k
Total earnings
$57k

Billed in all: $60k

World#68,354 / 412k
🇵🇭Country#10,570 / 56.3k
Per project
$4.4k

$4.9k in the last 6 months

World#39,588 / 412k
🇵🇭Country#9,216 / 56.3k
Projects, last 6 months
2

Across 4 contracts

0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
13

Across 21 contracts

5% fixed95% hourly
World#175,712 / 412k
🇵🇭Country#14,428 / 56.3k

Earnings, last 30 days

$60.1k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$56k$58k$60k$62kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 6% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #27Keap253 freelancers · 🇵🇭 #7Top 11%
  2. #59Employee Training582 freelancers · 🇵🇭 #20Top 10%
  3. #164Freshdesk1,321 freelancers · 🇵🇭 #91Top 12%
  4. #702Zendesk5,908 freelancers · 🇵🇭 #372Top 12%
  5. #1,053Technical Support11,267 freelancers · 🇵🇭 #516Top 9%
  6. #1,143Email Communication14,123 freelancers · 🇵🇭 #611Top 8%
  7. #1,800Customer Support20,101 freelancers · 🇵🇭 #844Top 9%
  8. #1,957Shopify23,160 freelancers · 🇵🇭 #393Top 8%