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Hamad S.
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Hamad S.

Customer Care/Support/Sales/Telemarketing

To become an efficient employee of an International/National, Dynamic and progressive organization environment in order to enhance core competencies, where I can contribute positively and can use my academic and professional knowledge for the company`s success by taking on challenging positions in Information Technology especially in Customer care/Support & Marketing. An Organization which provides such opportunities would be an ideal place for the country and me to serve in general. I`m hardworking & punctual who has over 7-10years experience giving Professional, efficient & high quality service to various Companies & Call Center. I’m skilled in Customer Support/sales, communicating with clients over the phone & emails, I also have experience of live chat support & also got skilled to learn more to get the job done well. I`m well versed in English Language & a workhorse in terms of customer satisfaction, leadership, & discipline. I`m also a great team player & can easily find ways to motivate myself and my team members. I look forward to work with you in providing excellent Customer Service & anything else you may need help with.

🇵🇰Islamabad, Pakistan$7/hr100% JSS5.00 (2)Since May 2017

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,784 / 412k
🇵🇰Country#4,420 / 52.9k
Revenue, last 30 days
$1.2k

Last 6 months: $7.8k

World#36,009 / 412k
🇵🇰Country#4,232 / 52.9k
Total earnings
$144k

Billed in all: $146k

World#24,866 / 412k
🇵🇰Country#1,859 / 52.9k
Per project
$48k

$7.8k in the last 6 months

World#1,038 / 412k
🇵🇰Country#41 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
3

Across 4 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇰Country#46,019 / 52.9k

Earnings, last 30 days

$146k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$145k$146k$147kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Relationship Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Software Licensing56 freelancers · 🇵🇰 #1Top 18%
  2. #90Relationship Management870 freelancers · 🇵🇰 #14Top 10%
  3. #169Call Center Management1,271 freelancers · 🇵🇰 #12Top 13%
  4. #390Customer Retention2,511 freelancers · 🇵🇰 #36Top 16%
  5. #427Salesforce CRM3,059 freelancers · 🇵🇰 #42Top 14%
  6. #588Outbound Sales4,644 freelancers · 🇵🇰 #66Top 13%
  7. #1,135Sales9,827 freelancers · 🇵🇰 #75Top 12%
  8. #1,596Technical Support11,267 freelancers · 🇵🇰 #64Top 14%