Faith M.

Ecommerce VA | Shopify Customer Support | Supply Chain & Inventory Man

As an Industrial Engineer, I help ecommerce businesses organize their orders, inventory, customer support, and operational data using Excel and structured systems. I’m a detail-oriented and reliable Ecommerce Virtual Assistant with a background in Industrial Engineering, offering support in Shopify operations, customer service, order processing, inventory management, data entry, and administrative tasks. I can help your business with: 🛒 Shopify & Ecommerce Support – product listings, order processing, order tracking, product information, and store administration 💬 Customer Support – responding to customer inquiries, order concerns, refunds, returns, and follow-ups professionally 📦 Inventory & Supply Chain Support – inventory monitoring, stock tracking, purchase orders, supplier coordination, and organizing operational data 📊 Excel & Google Sheets – data entry, inventory trackers, reports, spreadsheets, formulas, and data organization 🗂️ Administrative VA Tasks – research, documentation, email support, data management, and general business assistance My Industrial Engineering background gives me a strong foundation in organization, process improvement, problem-solving, accuracy, and efficient workflow management. I understand that a good VA isn't just someone who completes tasks—it’s someone who takes ownership, communicates clearly, pays attention to details, and helps keep the business running smoothly. I’m committed to providing accurate, organized, responsive, and dependable support so you can focus on growing your business. If you’re looking for an Ecommerce VA who can support both your customers and your day-to-day operations, I’d be happy to work with you.