Mercy M.
Executive Assistant, Operations & Workflow Automation Manager
Running a business should feel exciting—but when you’re juggling team management, client projects, and endless admin tasks, it’s easy to get stuck in the weeds instead of focusing on growth. That’s where I come in. 👋 For the past 7+ years, I’ve supported entrepreneurs and small business owners as both a Virtual Assistant and an Online Business Manager. Today, I specialize in operations management—helping you keep projects on track and ensure your business runs smoothly behind the scenes. Here’s how I can support you: Online Business Management – Overseeing operations, setting up systems, and streamlining workflows so your business runs like clockwork. Project & Team Coordination – Managing deadlines, communication, and deliverables so nothing slips through the cracks. Content & Admin Support – From content creation and scheduling to inbox and calendar management, I keep details organized. AI-Powered Efficiency – Using AI tools and automation to save time, reduce costs, and boost productivity. Why clients choose me: ✅ I balance big-picture strategy with hands-on execution 📅✍️ I'm a HubSpot Certified Content Marketer experienced in creating content that attracts, engages and delights your website's audience and helps you rank. ✅ I bring clarity, structure, and reliability to every project ✅ I become a trusted partner, not just a task-doer If you’re looking for someone who can combine the flexibility of a Virtual Assistant with the leadership of an Operations Manager, send me a message. I’d love to help you simplify, scale, and grow your business. Tools I work with- Clay, Apollo, Make, Zapier, and Click-Up
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $108,559$109k
$1.6k in the last 6 months
Across 37 contracts
Earnings, last 30 days
Skill rankings: Top 17% in WordPress
Ranked by MRR among everyone on Upwork with the skill.
- #26Post Scheduling142 freelancers · 🇰🇪 #1Top 18%🇰🇪#1 of 1
- #60Podcast Show Notes249 freelancers · 🇰🇪 #4Top 24%🇰🇪#4 of 19
- #74Content Upload396 freelancers · 🇰🇪 #1Top 19%🇰🇪#1 of 7
- #265Kajabi1,243 freelancers · 🇰🇪 #3Top 21%🇰🇪#3 of 13
- #444Content Management2,310 freelancers · 🇰🇪 #6Top 19%🇰🇪#6 of 35
- #1,226ChatGPT5,588 freelancers · 🇰🇪 #5Top 22%🇰🇪#5 of 49
- #1,465Google Workspace6,041 freelancers · 🇰🇪 #27Top 24%🇰🇪#27 of 133
- #1,639Scheduling6,335 freelancers · 🇰🇪 #31Top 26%🇰🇪#31 of 133